Shipping policy

Last updated: 2026-10-22

Thank you for shopping with Jelly Advent Calendar. Below you will find important information about our shipping process.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Estimated delivery times depend on your location:

United States: 5–10 business days
Canada: 5–10 business days
Europe: 5–12 business days
International orders: 7–15 business days

Please note that these delivery times are estimates and not guaranteed.

We offer free standard shipping on all orders to every destination available at checkout. No minimum order value is required.

Free shipping covers outbound delivery. Return shipping is handled according to our Return & Refund Policy.

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 1–3 days to update after shipment.

For international orders, customs duties or import taxes may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not controlled by our store.

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other external factors.

If your package appears to be lost, please contact us and we will do our best to assist you.

Customers are responsible for providing the correct shipping address at checkout.

If an incorrect address is provided and the package has already been shipped, we may not be able to make changes.

If you have any questions regarding shipping, please contact us:

Email: JollyAdventPlush@outlook.com